The Delaware County Emergency Communications 9-1-1 Center was established in 1989 as a public safety answering point in Delaware County for EMS, fire, and law enforcement. The 9-1-1 Center serves the residents of the county, including all the cities, townships and villages.

Delaware County Emergency Communications 9-1-1 Center is an accredited communication center by the Commission on Accreditation for Law Enforcement Agencies. (CALEA)

Delaware County Emergency Communications 9-1-1 Center operates 24 hours a day, 365 days a year, to answer your calls and send out the appropriate responders. As the Telecommunicators answer all the 9-1-1 calls in Delaware County, they also dispatch 13 fire departments, County EMS, Delaware County EMA, Delaware City Police, and Powell Police.

In 2014, the center answered 114,428 calls for service, 42,795 of those were 9-1-1 phone calls, which includes 31,012 Cellular 9-1-1 calls for help. The remaining 71,633 calls were administrative calls, such as any call for service from a resident, alarm company, or person calling for just general information, not an emergency.

The staff at Delaware County Emergency Communications strives to provide exceptional service to the community.

Technically, the system utilizes an Airbus Patriot 9-1-1 Phone System, Alert Public Safety Solutions Computer-Aided Dispatch (CAD) System, along with a Motorola Astro P25 800 system.